Terms & Conditions

Welcome to the WiredWorld online website. By using the WiredWorld online website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the WiredWorld online website. The policies of WiredWorld showrooms may differ substantially from those applicable to your use of the WiredWorld online website.

WiredWorld reserves the right to make changes to the WiredWorld online website and its Conditions of Use and Legal Notices at any time. Each time you use the WiredWorld online website, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the WiredWorld online website, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the WiredWorld online website.

Tampering with the site, misrepresenting the identity of a user, using buying agents and conducting fraudulent activities on the site are prohibited.

By using the WiredWorld online website, you expressly agree that use of the WiredWorld online website is at your sole risk. Neither WiredWorld nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the WiredWorld online website will be uninterrupted or error-free. Neither WiredWorld nor its Associates warrant the accuracy, integrity or completeness of the content provided on the WiredWorld online website or the products or services offered for sale on the WiredWorld online website. No oral advice or written information given by WiredWorld or its Associates shall create a warranty.

Under no circumstances shall WiredWorld or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the WiredWorld online website, including but not limited to reliance by you on any information obtained from the WiredWorld online website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract or any other claim, even if an authorized representative of WiredWorld has been advised of or should have knowledge of the possibility of such damages.

WiredWorld attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using.

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and WiredWorld reserves the right to revoke any stated offer and to correct any errors, descriptions, specifications, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, WiredWorld will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with WiredWorld's online Return Policy.

You may pay for your orders with major credit cards.

Generally, credit and debit cards are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a pre-order with a debit card you will be charged at the time you place your pre-order. Please contact your credit card issuer for more information.

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. WiredWorld reserves the right at any time after receipt of your order to accept or decline your order for any reason.

WiredWorld provides this limited warranty to the person who has purchased an item. This limited warranty is only valid and enforceable at the location where you have purchased the item.

The warranty period starts at the time of the product's purchase by the first end-user. The warranty period is twelve (12) months unless otherwise specified.

The warranty period will not be extended or renewed or otherwise affected due to subsequent resale, repair or replacement of the item.

If you wish to make a claim under the limited warranty, you may call the WiredWorld customer service line. When making a limited warranty claim, you must present:

If the product is not functioning on reception from the courier, the customer must contact WiredWorld customer service immediately (within 24 hours) and take the unit to the nearest WiredWorld service centre. A replacement unit will be provided within 24 to 48 hours by courier based on the analysis by the technical team.

If a product is found to be misused, mishandled, tampered with or has undergone any form of unauthorised repair, the unit will be considered out of warranty and the customer will be charged for repairs. The same applies if a product is found to be liquid damaged.

In the event a customer is not satisfied with the product (e.g. colour, model, appearance), the product will not be eligible for exchange.

WiredWorld may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. WiredWorld also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same WiredWorld account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. WiredWorld reserves the right to limit or prohibit sales to dealers.

All orders will be processed for delivery up to 48 hours after order confirmation.

If we receive a cancellation notice and the order has not been shipped, we shall cancel the order and refund the entire amount. The refund process takes 10 to 30 days and would be reimbursed to your credit card. We will not be able to cancel orders that have already been shipped. The customer agrees not to dispute the decision made by WiredWorld and accepts the cancellation policies. For bank transfer orders, if payment is not received in 3 days the order will be cancelled automatically.

WiredWorld may, in its sole discretion, terminate your account or your use of the WiredWorld online website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. WiredWorld reserves the right to change, suspend or discontinue all or any aspects of the WiredWorld online website at any time without prior notice.

The Consumer Code of Rights was issued under the Consumer Protection Agency (CPA) under the Ministry of Trade and Industry, which has been charged with the responsibility to ensure that consumers and retailers alike comply with the Consumer Code of Rights, understand their responsibilities and, where resolution is sought, facilitate this process between retailers and consumers.